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SunSense FAQs

Every day, no matter how careful we are, our skin is exposed to sunlight.

Wearing a high factor sunscreen every day helps protect against the sun’s potentially harmful UVA and UVB rays, which can cause sun damage, pigmentation, premature ageing, and wrinkles.

The SunSense range includes sunscreens for everyone, and has been specially formulated using high quality ingredients that quickly adhere to skin. Each product is unique in its formulation, but all sunscreen products help protect from both UVA and UVB radiation – in fact, SunSense has the highest Sun Protection Factor ¹ available and is the UK’s No. 1 prescribed sunscreen.

Ego dermatologically tests its products for skin sensitivity and irritancy on human subjects according to a strict patch testing protocol.

All products within the SunSense range are broad spectrum SPF 50/ 50+ (the highest factor available), dermatologically tested and developed with sensitive skin in mind, so we are sure you will find the brand suitable for yourself and the whole family.

In accordance with NICE guidelines, advice from BAD and Cancer Research, we would advise that you wear sunscreen that has the highest SPF available, and that all sunscreens are reapplied frequently every 2-4 hours as directed, especially if you are outdoors all day, after swimming, exercising, perspiring and towelling dry. In Australia (the home of SunSense) sunscreens are regulated as medicines and claims of all day protection with a single application are not permitted.

Be Sun Sensible! Applied properly, SunSense sunscreen can help protect your skin from potential damage from UVA and UVB radiation – here are a few tips on how best to use it:


• Apply SunSense sunscreen at least 15 minutes before going outdoors

• Apply more than ½ teaspoon (around 3ml) of sunscreen to each arm and your face/neck (including ears)

• Apply more than 1 teaspoon (around 6ml) of sunscreen to each leg, and the front and back of your body

• Apply sunscreen evenly. Use a mirror when applying sunscreen to your face

• Be careful not to miss any exposed areas

• Avoid prolonged sun exposure. Do not stay too long in the sun, even while using a sunscreen product

• Cover up with clothing, hats and eyewear to further reduce risk; and carefully protect children and babies from direct sun at ALL times


• Reapply SunSense sunscreen every 2 hours as directed and especially after swimming, exercising, perspiring and towelling dry

• Use sunscreen generously and reapply frequently

The UK has the star rating system and it is the only country that does so, it is a commercial device launched by Boots the Chemist.  The star rating does not communicate the amount of UV-A protection that a product delivers; it communicates only the ratio of UV-A which is absorbed as compared to the amount of UV-B that is absorbed in a very artificial laboratory test.

A rating of 3 stars mean that the average ratio of UV-A to UV-B is between 0.6 and 0.8, a rating of 4 stars means that the ratio of UV-A to UV-B that is being screened is between 0.8 and 0.9, a rating of 5 stars means that a ratio of 0.9 or above is being achieved.

All of the products in our SunSense range are broad spectrum sunscreens which protect against both UVA and UVB radiation. All of our SunSense sunscreens are tested to the Australian/New Zealand Standard 2604:1998. To meet this standard, a sunscreen must filter out greater than 90% of UVA radiation. All products in the SunSense range filter out between 95% to 99% of UVA radiation. They exceed the Australian and European Union requirements for UV-A protection and are among the most protective sunscreens that you can buy on the UK market.

Most SunSense sunscreens have 3 stars under the Boots star rating, meaning that they are achieving a ratio of at least 0.8.  Most SunSense sunscreens are also SPF 50+, which means that they are giving a very high level of sunscreening.  To be labelled SPF 50+, a sunscreen must be achieving at least SPF 60 in sunscreen testing.

Ego products are not tested on animals. Safety and efficacy testing is routinely carried out using in vitro methods or human volunteers. The use of human volunteers requires the study to be well designed and appropriately reviewed by established ethics committees.

Products are tested at an independent contract testing laboratory using human volunteers. Testing is in accordance to Australian standards. However, we cannot guarantee that our ingredient suppliers do not test on animals.

Yes. SunSense can be applied with other products such as moisturisers and foundation.

A number of SunSense sunscreens contain nanoparticulate titanium dioxide. Nanoparticulate titanium dioxide, and similarly zinc oxide, has been used in sunscreens for many years with exceptionally good safety records.

Using nano sized particles of titanium dioxide and zinc oxide in sunscreens helps to reduce the white sheen on the skin produced by these two ingredients while retaining the sunscreen properties.

Many studies have shown that nanoparticulate titanium dioxide does not penetrate the skin. The particles remain on the surface of the skin and in the outer dead layer (stratum corneum) of the skin, and cannot harm the underlying living tissue.

Other evidence shows that titanium dioxide is not irritant to the skin and does not cause allergies or photoallergies.
The form of titanium dioxide used in SunSense sunscreens has been approved for use by the Therapeutic Goods Administration (TGA) following a complete and thorough assessment for safety and efficacy.

It is advised that infants are kept out of the sun as much as possible. When this is not possible, UV exposure should be minimised with clothing, shade, and hats that protect the face, neck, and ears. A broad-spectrum water-resistant sunscreen may be applied to any areas of skin that cannot be protected by clothing, such as face and hands.

We recommend the use of SunSense Sensitive for infants’ delicate skin, as the formulation is free of chemical absorbers and fragrance to reduce the likelihood of skin irritation.

Yes, we supply Dermatology and Skin Cancer Departments with SunSense samples, so these can be used with patients. Please email your request to 

Please note that we cannot post samples to home addresses.

Once you have placed your order, we will only see the delivery address you submit. We do not see any address details from PayPal, to cross check delivery information.

If you think you have inputted the incorrect delivery address please contact

SunSense cannot be held responsible for orders that go missing if we have been given the wrong address.


We discontinued SunSense Toddler Milk in Australia and in the UK as part of the reformulation of our entire SunSense range, and replaced the product with the new SunSense Kids.

The new SunSense formulations, including SunSense Kids, provide increased UVA protection and have undergone more rigorous testing of the levels of protection provided. SunSense Kids is an easy to apply lotion especially formulated for the delicate skin of children from 6 months and above. It provides SPF 50+ broad spectrum protection. It is Water resistant for 4 hours, unlike SunSense Toddler Milk which was 40 minutes.

Each product has their individual ingredients listed on their product pages.

Ego’s product packaging is approximately 85% recyclable. We choose environmentally sound packaging for our products and minimise additional packaging such as shrink wrapping.

Ego Pharmaceuticals is a signatory of the Australian National Packaging Covenant and is committed to reducing waste wherever possible

Staining of clothing by sunscreens can sometimes be the result of the body oils and acids reacting with the sunscreen product, causing discolouration where the product rubs into the fibre. Ego experiments have indicated that sunscreens can be removed from fabric if a pre-wash stain remover is used.

As the pigment in Sunsense Daily Face and the Anti-Ageing products  is not water soluble, any stains caused by the product will not be removed by soaking the clothing in a stain removing solution. For this reason, the product label carries the warning – “Contact with clothing may cause discolouration”.

Experiments in our laboratory have shown that staining caused by pigments can be removed successfully from clothing by:

• Using a stain remover mixed with water to form a paste. Rub either of the above products onto the stain and try to push the pigment particles out of the fabric by using a circular motion. Soaking the clothing overnight may also be required for stubborn stains.

All SunSense formulations are formulated so that the active sunscreen ingredients are photostable, that is they do not degrade to a significant degree in the presence of light.

Some SunSense products contain the ingredient glycerine which can be derived from both animal and vegetable sources.  Since March 2013 all SunSense products contain glycerine from a vegetable source.

SunSense sunscreens do not contain any nut derived ingredients.

Some SunSense sunscreens available in the UK contain paraben preservatives.

Ego, the manufacturer of SunSense, specialises in making products for the treatment and management of skin conditions and the maintenance of healthy skin. They undertake extensive research to ensure each ingredient is the most suitable of its kind for use on sensitive skin. With this in mind, the choice to use paraben preservatives in their products was a considered decision based on an in depth review of the history of their application in the food, medication and cosmetic industries.

Parabens, are the most commonly used preservatives in cosmetics. They are considered by industry experts to be amongst the most effective and safe preservatives available. They have been in use since the 1920s, and exhibit a very low incidence of irritation or sensitisation.

The function of preservatives is two fold. They help to maintain the integrity of the unopened product for the duration of its shelf life, and once opened, help to protect the product against microbial contamination once in use.

However, dermatologists have recently reported that a common preservative found in many well-known skincare products may be responsible for an epidemic of allergies. The preservative known as MI or methylisothiazolinone was approved for use in cosmetics and household products by the European Commission in 2005, however the increased frequency of the preservative in products is thought to be causing a rise in cases of contact dermatitis, a form of eczema. As a supplier of specialist dermatology products including the SunSense and QV ranges, Crawford Healthcare can confirm that this ingredient has never been used in any of its products.

SunSense Ultra SPF50+ is available on prescription if your GP or dermatologist believes you have a clinical need for sunscreen. SunSense Ultra is available to all pharmacies via the UK national pharmacy wholesalers AAH and Unichem, so even if your local pharmacy does not hold stock in store, they can order it in for you, usually within 24 hours to fulfil your prescription. SunSense Ultra is available in 50ml, 125ml and 500ml on prescription. Your pharmacist can use these pip codes to order in the products:

Ultra 50ml PIP code 276-4033

Ultra 125ml PIP code 276-4025

Ultra 500ml Pip code 327-1095

While the sun can cause serious skin damage, it also helps the body produce vitamin D for the development and maintenance of healthy teeth and bones. People may worry that SunSense sunscreens will interfere with vitamin D production. Studies in high-risk groups have found that sunscreen use does not cause vitamin D deficiency or increase the risk of osteoporosis. Normal vitamin D levels can be maintained from diet and supplements.

The BDNG and the SAPHNA agree that there is a clear link between skin cancers and sun exposure. They recommend a diet rich in vitamin D and/or supplements as a more effective and safer alternative than putting children at risk of skin cancers by not using a sunscreen.

If you are concerned about your vitamin D level you should consult your doctor to get tested. Based on the test result, your doctor may recommend vitamin D supplements

The following studies have also shown that there is no clear link between sunscreen use and vitamin D deficiency:

  • Studies from high -risk groups such as those with xeroderma pigmentosum and solar keratosis, have shown that sunscreen does not necessarily cause vitamin D deficiency. [Sollitto 1997; Farrerons 1998; Marks 1995]
  • Sunscreen use does not seem to increase the risk of osteoporosis [Farrerons 2001]
  • Normal sunscreen use does not generally cause vitamin D insufficiency [Norval & Wulf 2009; Mackie 2010; Wolpowitz & Gilchrest 2006]
  • Skin cancer avoidance and vitamin D nutrition are not necessarily at odds [Egan 2009]
  • The Working Group of Australian & NZ Bone & Mineral Society, Endocrine Society of Australia & Osteoporosis Australia recommends sunscreens and sun avoidance measures when the UV index is 3 or above and/or there is a risk of sun damage, even for people with vitamin D deficiency

The UV wristbands turn blue when exposed to UV level 2-3 and act as a good reminder to reapply sunscreen. They have approx. 3 months shelf life and are only to be used as a guide and should not be wholly relied upon for guidance of sun protection. They are a promotional item. Make sure you stay Sun Sensible – help prevent your skin getting damaged by following these simple precautions:

Cover up  – Wear a sunhat, sunglasses and T-shirt when you’re outside

Stay shady –  While you’re outside, stay in the shade as much as you can. Watch out for reflections from surfaces such as snow, water or sand, which can also cause sunburn. Even concrete or grass can reflect the sun and increase your risk of burning.

Drink lots –  Make sure you don’t get dehydrated, especially on warm days, by drinking lots of water – if you’re being active, this is particularly important.

Cream up  – Cover ALL your exposed skin with sunscreen (at least SPF 15), to protect your skin and stop it burning – and remember to reapply every 2 hours as directed, or after you go swimming. You’ll find tips on how to properly apply sunscreen here


All SunSense products have a manufacture date and an expiry date that is 3- 5 years from the date of manufacture. As long as the product is used before the expiry date, even if it has been opened, the product is effective.

You can usually find these dates on the bottom of the SunSense bottles / outer cartons with the batch number, or on the crimping of the tube.

The term Prickly heat often refers to Polymorphic Light Eruption (PLE), a response to UV in sunlight. Advice from professionals such as The British Association of Dermatologists is to find a good quality broad spectrum sunscreen which offers the highest SPF available:

With this in mind, you can be assured that all products within the SunSense range are broad spectrum SPF 50/ 50+, dermatologically tested and developed with sensitive skin in mind, so we are sure you will find the brand suitable for yourself and the whole family.

The following three SunSense facial sunscreens are available in the UK:

• SunSense Daily Face SPF 50+

• SunSense Anti-Ageing Face SPF 50+

• SunSense Anti-Ageing Face Matte SPF 50+

The best selling and highly recommended SunSense Daily Face SPF 50+, is a light, oil-free formulation with a lotion like consistency. It contains a sheer tint that does not impart colour to the skin; it applies with a matte, invisible finish which is very natural looking. It is suitable to wear alone or with make-up.

Similarly, the SunSense Anti-Ageing Face products are light, oil-free lotions. The SunSense Anti-Ageing Face SPF50+ is a white lotion which applies invisibly to the skin, while the SunSense Anti-Ageing Face Matte SPF50+ contains a sheer tint which applies to the skin like the SunSense Daily Face, without imparting colour to the skin.

Some people suffer occasionally from flaky patches when using the facial sunscreens. Using a moisturiser before applying sunscreen will give better moisturisation. Apply moisturiser and allow it to soak in before applying the sunscreen. Make up can then be applied if required. Ensure each layer of cream is dry before applying the next. For a more even coverage, rub the sunscreen into your hands first before applying to the face.

You can find out more about the SunSense product range here

All of the sunscreens in the SunSense range are broad spectrum sunscreens which protect against both UVA and UVB radiation. They are tested to the Australian/New Zealand Standard 2604:1998. To meet this standard, a sunscreen must filter out greater than 90% of UVA radiation. All sunscreens in the SunSense range filter out between 95% to 99% of UVA radiation.

SunSense Sensitive provides very high factor SPF50+ protection and is formulated especially for babies and people with highly sensitive skin, and is also water resistant for up 4 hours. It does not contain any chemical absorbers, which can sometimes cause irritation with sensitive skin. It is also now available in Matte.

SunSense Ultra SPF 50+ is also 4 hours water resistant and is great all round sun protection suitable for the whole family – it is available on prescription from your GP or dermatologist if they believe you have a clinical need for sunscreen.

SunSense Kids (previously Toddler Milk) is an easy to apply formulation especially designed for the delicate skin of infants and children aged 6 months and above. It provides a broad spectrum SPF 50+ yet contains lower levels of substances, which may irritate your child’s sensitive skin. It is also water resistant for 4 hours. Available in a handy roll on great for families on the go!

You can find out more about the SunSense product range here

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